We usually reply within one business day. If you do not get a response within one business day please let us know. Sometimes the filters of your e-mail provider might be the problem, so we recommend checking you spam folder, or contact us with your alternate email address, phone/skype or use Call Back form.

To book a tour we need the following details:

1. Your full name (as in passport)

2. Date of birth

3. Citizenship

4. Passport number

5. Passport expiration date

6. Name of your ship

Together with tour booking confirmation we will send you a Tour Ticket, which you should have with you while passing the passport control in St. Petersburg.

Cruise ship passengers are the only tourists who are allowed to stay on the territory of Russia without a visa. There are a few conditions governing the 72-hour visa-free provision. For details please check Services for cruise ship passengers. Please note if you come to Russia with other means of transport (car, train or plane) you need a visa. Please contact us if you need visa invitation.

White Nights Travel is fully authorized and licensed tour operator. Our register number at the Federal Agency of Tourism of the Russian Federation is РТО 005615 (OOO “Уайт Найтс Тревел”). We are authorized to arrange visa-free regime for cruise passengers and issue visa invitations for land tourists. Having the official agreement with St. Petersburg Passenger Port “Marine Façade”, we are able to meet our guests right at the terminal. We have contracts only with reliable transport companies, who gained our trust and became our long-term partners. Our fully qualified and licensed guides are allowed to conduct tours in all museums of St. Petersburg and its suburbs.

We use comfortable air-conditioned sedan cars, minivans and minibuses (Mercedes, Volkswagen).  Every day our guests are provided with bottled water.

Grand Choral Synagogue is centrally located, so it is not a problem to visit it any day (during any tour), except Saturday.

All foreign tourists are allowed to enter Russia provided they have the proper documents.

According to the Russian law regarding the non-visa cruise passengers the proper documents are:

1) A valid passport, 2) A photo copy of your passport 3) A proof of your participation in a tour program arranged by a licensed and authorized operator. First two you shall provide yourself, and the third one shall be provided by us. It is an authorized tour ticket, which we will send you by email. Sometimes our clients say that ships try to control disembarkation process stating that all those passengers having made their own independent arrangements must wait until the ship's own excursion passengers have exited first. The ship has no right to hold its passengers aboard against their will. In fact there is no difference for Russian Сustoms between passengers booked with ship sponsored excursion and passengers booked with a private one. That means you can disembark at the time specified in your tour ticket.